Razorpay is inviting fresh graduates to apply for the Junior Analyst position in their 2025 recruitment drive. This role is perfect for individuals who are passionate about data analysis, financial systems, and contributing to the fintech sector. As a Junior Analyst, candidates will be responsible for analyzing data, generating reports, and providing insights to help improve business operations. Ideal candidates should have strong analytical skills, attention to detail, and proficiency in Excel or data analysis tools. This is an excellent opportunity for graduates looking to start their careers in the fintech industry with a leading company like Razorpay.
About the Company
Founded in 2014 by Shashank Kumar and Harshil Mathur, Razorpay is revolutionizing digital banking and payments for businesses in India. With a vision to create a seamless banking and payments experience, Razorpay has evolved from a B2B payments platform to a full-stack financial services provider. The company now processes billions of dollars in payments for countless businesses across India.
As a comprehensive financial services organization, Razorpay offers innovative payment and banking solutions powered by cutting-edge technology. Our goal is to streamline the entire banking and payment process for businesses of all sizes, addressing their needs at every step. Over the past year, Razorpay has provided millions of dollars in loans to thousands of businesses, empowering them to grow and thrive. Additionally, with solutions like Razorpay X for business banking and Razorpay Capital for easy access to capital, we continue to redefine how businesses manage their finances.
Degree Required
- Any Degree
Experience
- Freshers
Salary/CTC
- Best in the industry
Location
- Bangalore
Roles and Responsibilities
- Monitor transactions and merchants to detect risks/frauds and take swift corrective actions.
- Resolve transaction discrepancies and customer disputes efficiently.
- Collaborate with partner banks and Cybercell to manage chargebacks, customer disputes, and ensure timely recovery of funds to minimize losses.
- Engage with merchants or customers to address and resolve their concerns or queries.
- Suggest innovative methods to minimize risks, enhance processes, and reduce financial losses.
Skills and Experience
- Bachelor’s Degree required.
- Freshers with knowledge of customer support apps or CRM tools, such as Freshdesk.
- Understanding of chargeback stages, penalties, technical chargebacks, and Visa/Mastercard guidelines.
- Strong interpersonal skills with a pleasant demeanor when communicating via phone and email.
- Excellent communication skills (both verbal and written).
- Strong listening skills to understand, anticipate, and resolve queries effectively.
- Attention to detail and organizational skills, with the ability to identify suspicious behavior or anomalies.
Eligibility
- Educational Qualification:
- Bachelor’s Degree in any discipline.
- Freshers are welcome to apply.
- Skills and Knowledge:
- Basic understanding of customer support apps or CRM tools like Freshdesk is an advantage.
- Knowledge of chargeback stages, penalties, and Visa/Mastercard guidelines related to fraud chargebacks is preferred.
- Strong communication skills (both verbal and written).
- Excellent listening skills to understand, anticipate, and resolve queries effectively.
- Ability to identify anomalies or suspicious behaviors through attention to detail.
- Personal Attributes:
- Strong interpersonal skills with a pleasant and professional demeanor over phone and email.
- Multitasking and excellent organizational skills.
- Work Experience:
- Freshers with no prior work experience are eligible to apply. However, prior knowledge in relevant fields will be an advantage.
