Ditto Operations Associate (Remote) – Full Job Overview (2025)

Are you searching for a remote working opportunity with a rapidly growing startup that’s creating meaningful impact? Do you possess operations background and are enthusiastic about process streamlining and providing fantastic customer support? If yes, then this opportunity might be your perfect match.

Ditto, a trusted name in the insurance space and a part of the Finshots family, is hiring for a full-time Operations Associate (Remote) role. This job provides you with the opportunity to work from home while being part of a mission that assists thousands of Indians in making the right insurance choices.

In this article, we will discuss everything you want to know about the job, the company, work responsibilities, qualifications, interview process, benefits, and why Ditto is an awesome place to work.

Job Title

Operations Associate – Remote (Full-Time)

Company Name

Ditto (by Finshots)

• Backed by Zerodha
• Recognized by LinkedIn as a Top Startup in 2022 and 2023

Important Dates

Note: This is a rolling job opening. Positions may close once the required number of candidates is selected.

Application Fee

• No application charges
• Ditto does not collect any payment during the recruitment process
• Avoid fake offers or agents posing as Ditto representatives

Job Location

• 100 percent Remote (Work-from-Home)
• No relocation needed
• Applicants should have a stable internet connection and a quiet workspace

Number of Vacancies

• Multiple openings available
• Exact number not disclosed
• Early applications increase chances of selection

Job Type

• Permanent
• Full-Time
• Work-from-Home

Eligibility Criteria

Educational Qualification

• A graduate degree in any stream is preferred but not mandatory

Experience Required

• 1 to 2 years of relevant experience in operations, coordination, or backend support roles

Age Criteria

• Must be at least 18 years old
• No upper age limit mentioned

Required Skills

• Excellent communication (spoken and written)
• Proficient in Google Sheets and Microsoft Excel
• Strong organizational and multitasking abilities
• Detail-focused with the ability to coordinate across teams

Key Roles and Responsibilities

As an Operations Associate at Ditto, your responsibilities include:

• Supporting customers during policy issuance, renewals, and claims
• Coordinating with insurance providers and internal stakeholders
• Assisting in policy documentation and processing
• Ensuring timely execution of renewals and claims
• Tracking operational metrics to identify gaps and inefficiencies
• Updating internal documentation and maintaining standard processes
• Collaborating with advisors to resolve customer queries efficiently

Salary Details

• Fixed Cost to Company (CTC): Rs. 4,54,600 per annum
• No performance-based variable pay
• Compensation is non-negotiable
• All benefits are clearly defined

Selection Process

Ditto conducts a transparent and structured five-step selection process. The process typically gets completed within two weeks of applying.

1. Group Discussion
   • Tests clarity, communication, and teamwork
2. Task 1
   • A written operational or analytical task
3. Task 2
   • Slightly advanced task focusing on execution and logic
4. Interaction Round
   • Interview with members from the operations or hiring team
5. Final Round
   • Final interview with senior leadership for confirmation

Video Resume Requirement

• A short video introduction is mandatory after form submission
• Duration: 1 to 2 minutes
• Content should include self-introduction, career background, and interest in the role
• Video should be recorded clearly using a phone or webcam
• Applications without a video resume will not be considered

Perks and Benefits

• Permanent remote working opportunity
• Comprehensive health insurance coverage
• No need to relocate
• Transparent salary structure
• Fast-paced learning environment
• Exposure to the rapidly growing fintech and insurance sector
• No investment or joining fee required
• Inclusive and people-first culture

Why Choose Ditto?

• Industry-first no-spam insurance platform
• 300,000+ customers helped in health and term insurance
• Over 5,000 reviews and 4.9 stars on Google
• Powered by Finshots, a financial newsletter with over 500,000 subscribers
• Funded by Zerodha, India’s largest stockbroker
• Focus on personalized insurance recommendations and customer-first solutions
• Awarded LinkedIn’s Top Startup title in 2022 and 2023

How to Apply – Step-by-Step Instructions

1. Visit the official Ditto
2. Go to the Careers section
3. Click on the “Operations Associate – Remote” job listing
4. Fill out your personal and professional information
5. Submit the application form
6. Record and upload the mandatory video resume
7. Await email communication for the next steps
8. Shortlisted candidates will proceed through the five-stage interview process

Important Links