Customer Support Executive Recruitment 2025 – Apply Online

Are you looking for a full-time job in the customer service sector? A reputed company is inviting online applications for the post of Customer Support Executive in Gurgaon, India. This is a great chance for freshers and young professionals who wish to start their careers in a dynamic and fast-paced environment.

The Customer Support Executive Vacancy 2025 offers a professional platform, attractive salary package, and long-term growth opportunities in the field of customer support and relationship management. Below is the complete information including eligibility criteria, application fee, selection process, salary, and application steps.

Customer Support Executive Recruitment 2025 – Overview

Important Dates

Application Fee

Vacancy Details

The company has announced multiple openings for the position of Customer Support Executive in Gurgaon. While the exact number of vacancies is not disclosed, candidates are encouraged to apply early as the selection is on a rolling basis.

You don’t need to pay anything to apply for this job – the application process is completely free. It is completely free of cost for all eligible candidates.

Customer Support Executive Eligibility Criteria 2025

Candidates who wish to apply for this role must fulfill the below educational qualifications and language requirements:

Educational Qualification:

• Candidate must be a Graduate in any discipline (Arts, Commerce, Science, etc.) from a recognized university.
• Final year students who have completed their exams may also apply.

Work Experience:

• Freshers are eligible.
• Candidates with 0–2 years of experience in customer service, BPO, or e-commerce will be preferred.

Language Proficiency:

• Must be fluent in English and Hindi (verbal and written communication).
• Good comprehension and typing skills are an added advantage.

Knowledge Requirements:

• Basic understanding of e-commerce platforms.
• Familiarity with customer service tools, ticketing systems, or CRM is a plus (training will be provided).

Customer Support Executive Salary and Pay Scale

Selected candidates will receive a competitive monthly salary along with additional employee benefits.

The total monthly cost to company (CTC) can increase based on performance and skill development after the probation period.

Job Responsibilities

• Answer customer queries via email and phone.
• Assist users in resolving issues related to products, orders, payments, or accounts.
• Understand customer needs and deliver training where applicable.
• Follow up on open tickets and ensure timely closure.
• Escalate issues according to the internal process.
• Maintain accurate records and documentation of interactions.
• Ensure high customer satisfaction scores.
• Coordinate with technical and product teams when necessary.

Selection Process

The selection process for the Customer Support Executive recruitment includes the following steps:

1. Application Shortlisting

Candidate profiles will be reviewed based on eligibility and communication skills.

2. Telephonic Interview

Initial HR screening to assess basic communication skills and suitability for the role.

3. Assessment Test

May include basic aptitude, typing speed, and scenario-based customer service questions.

4. Final Interview

Interaction with the Team Leader or Manager to evaluate real-world problem-solving and customer handling capabilities.

No written test or exam fee is involved in the process.

Why You Should Apply – Benefits and Career Growth

• Freshers can apply – No experience required
• No application fees
• Comprehensive on-the-job training will be provided
• Flexible and inclusive work environment
• Opportunities to grow into senior roles like Team Leader, Quality Analyst, or Trainer
• Experience in working with a reputed e-commerce support brand
• Develop key skills like customer communication, CRM handling, and complaint resolution

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